Refund Policy

Standard room searching, in-app tenant-landlord communication, and baseline room postings are 100% free with no charges or subscription required.

If you purchase a paid boost or featured listing promotion and an unavoidable system malfunction prevents delivery, a full 100% refund will be credited within 24–48 hours upon verification.

Rent and advance security deposits are settled directly between landlords and tenants. Refund terms for advance deposits must follow the bilateral tenancy agreement signed between both parties.

Eligible refunds are processed back to the original source wallet (eSewa, Khalti) or bank account within 3 to 5 business days.